Privacy Policy

What information do we collect?

We may collect personal information, including but not limited to:

• Name, contact details, and identification information
• Financial details related to banking transactions
• Device and browsing information, such as IP address and cookies
• Any other information you voluntarily provide

How do we use your information?

We use your information to:

• Provide and improve our banking services
• Process transactions and verify identities
• Comply with legal and regulatory obligations
• Communicate with you regarding updates, offers, and security alerts
• Prevent fraud and ensure security

Do we use cookies and other tracking technologies?

Yes, we use cookies and tracking technologies to enhance your experience, analyze website traffic, and improve security. You can manage your cookie preferences in your browser settings.

How long do we keep your information?

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

How do we keep your information safe?

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we encourage users to take precautions when sharing sensitive information.

What are your privacy rights?

You have the right to:

• Access and request copies of your personal data
• Correct inaccuracies in your information
• Request deletion of your data under certain conditions
• Opt out of marketing communications
• Withdraw consent where applicable

For any privacy-related requests, please contact us using the details below.

How can you contact us about this policy?

Please feel free to contact OKPE MFB if you have any questions about this Privacy Policy or OKPE MFB’s practices, or if you are seeking to exercise any of your statutory rights.